Privacy Policy

Effective Date: May 3, 2026

At Cosz Cotton (“we,” “us,” or “our”), we value the trust you place in us. This Privacy Policy describes how Frazerkart OPC Private Limited collects, uses, shares, and protects your personal information when you visit our website (www.coszcotton.com) or purchase our ethnic wear products.

1. Information We Collect

We collect information to provide better services to all our users. This includes:

• Personal Identifiable Information (PII): Name, shipping address, billing address, email address, and phone number (+91 9103427097).
• Transaction Details: History of products purchased, payment method (we do not store full card/bank details; these are handled by secure PCI-compliant payment gateways).
• Technical Data: IP address, browser type, device information, and cookies to improve your browsing experience.

2. How We Use Your Information

We use the collected data for the following purposes:

• Order Fulfillment: To process your orders, manage deliveries through partners like Shadowfax, and provide tracking updates.
• Customer Support: To respond to your queries regarding product sizing, returns, or refunds.
• Marketing Communications: With your consent, to send updates about new collections, seasonal sales, or spice brand (ASHV Spices) cross-promotions.
• Legal Compliance: To detect and prevent fraud or unauthorized transactions.

3. Data Sharing and Disclosure

We do not sell your personal data to third parties. We only share information with:

• Logistics Partners: To ensure your traditional suits reach your doorstep.
• Payment Gateways: To securely process your transactions.
• Government Authorities: Only when required by law to comply with legal obligations or protect our rights.

4. Data Security

We implement industry-standard security measures to protect your information. While we strive to use commercially acceptable means to protect your personal data, please remember that no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to enhance user experience. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request the correction of inaccurate data.
• Opt-out of marketing emails at any time by clicking the “Unsubscribe” link.

7. Third-Party Links

Our site may contain links to other platforms (like Meesho, Flipkart, or Amazon). Once you leave our website, we are not responsible for the privacy practices of those third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Information & Grievance Redressal

If you have questions about this policy or our data practices, please contact our designated Grievance Officer: Sambhuti Bandral

Frazerkart OPC Private Limited Address: Hno. G 62/6 Ward-39 Shanti Nagar, Jammu, J&K, 180001 Phone: +91 9103427097

Email : information@coszcotton.com